1. General Information
Protecting your personal data is very important to us. We treat your personal data confidentially and in accordance with the applicable data protection laws and this Privacy Policy.
This Privacy Policy informs you about the type, scope, and purpose of the collection and use of personal data on our website www.perfect-aupair.com, a service of it-soft GmbH.
2. Controller
The responsible party for data processing on this website is:
it-soft GmbH
Wendl-Dietrich-Str. 22
80634 Munich
Germany
Phone: +49 89 189 55 15 00
E-Mail:
3. Collection and Processing of Personal Data
a) When visiting the website
When you access our website, the following data is automatically collected:
- IP address of the requesting device
- Date and time of access
- Pages/files visited
- Browser type, operating system, and version
- Referrer URL (previously visited page)
This data is used solely to ensure smooth operation and to improve our services (Art. 6 (1) lit. f GDPR) and will not be merged with other data sources.
b) When registering / using the portal
When you register on Perfect-Aupair.com (as an au pair or host family), we process personal data such as:
- First name, last name
- E-mail address
- Date of birth
- Address (optional)
- Profile details (e.g., language skills, interests, profile picture, etc.)
We process this data to provide our service, i.e., to facilitate matching and contact between registered users (Art. 6 (1) lit. b GDPR).
c) When contacting us
If you contact us via contact form or e-mail, we store your information to process your request and in case of follow-up questions.
4. Cookies
Our website uses cookies. Cookies are small text files stored on your device.
- Necessary cookies: required for the proper functioning of the website (Art. 6 (1) lit. f GDPR).
- Analytics/Tracking cookies: only used with your consent (Art. 6 (1) lit. a GDPR). On your first visit, you will be asked via a cookie banner whether you agree.
5. Web Analytics / Tracking
Our website may use services such as Google Analytics or Matomo to evaluate usage in an anonymized manner.
Example Google Analytics:
This service is provided by Google Ireland Ltd. Data may be processed on servers in the USA. Your IP address will be anonymized before storage.
Analytics services are only used with your consent, which you can withdraw at any time via the cookie banner.
6. Disclosure to Third Parties
We do not share your personal data with third parties without your explicit consent, unless it is legally required or necessary for contract fulfillment (e.g., payment providers).
7. Use of ScamDefender.io (Fraud Detection)
To increase the security of our platform, we use the AI-powered technology ScamDefender.io.
Purpose of processing:
- Detect fraudulent activities, fake profiles, and abusive use
- Protect users from scams (e.g., romance scams, phishing, spam)
- Ensure trusted communication between au pairs and host families
Data processed:
- Profile data (e.g., name, description, photos)
- Communication content via the internal messaging system
- Technical data (IP address, usage behavior, metadata)
Legal basis:
Processing is based on Art. 6 (1) lit. f GDPR (legitimate interest). Our legitimate interest is ensuring security, fraud prevention, and the integrity of our platform.
Disclosure:
Analysis is carried out exclusively by ScamDefender.io. Data is not shared with unauthorized third parties.
Storage duration:
Data is only processed as long as necessary for fraud detection and is then deleted or stored in anonymized form.
8. Storage Period
We only store personal data as long as necessary for the purposes described. After that, the data is deleted unless statutory retention obligations apply.
9. Your Rights
You have the right to:
- Access your stored data (Art. 15 GDPR)
- Rectify incorrect data (Art. 16 GDPR)
- Erase your data (Art. 17 GDPR)
- Restrict processing (Art. 18 GDPR)
- Object to processing (Art. 21 GDPR)
- Data portability (Art. 20 GDPR)
- Withdraw consent at any time (Art. 7 (3) GDPR)
To exercise your rights, please contact:
10. Right to Lodge a Complaint with a Supervisory Authority
If you believe that the processing of your personal data violates data protection law, you have the right to lodge a complaint with the competent supervisory authority.
Supervisory authority for Bavaria:
Bayerisches Landesamt für Datenschutzaufsicht (BayLDA)
Promenade 27, 91522 Ansbach
www.lda.bayern.de
11. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy as necessary. The current version will always be available on our website.
Last updated: September 2025